When I first went to South Korea for skin care treatments, to be honest, I was a bit nervous—I didn’t know how to make an appointment, nor how much in advance I should book it. Once I arrived at the clinic, I had no idea what the process would be; I had to figure everything out on my own. It wasn’t until I visited VelyB that I realized the whole process wasn’t as complicated as I had imagined. As long as you understand a few key steps in advance, the experience will go much more smoothly.
Why do I recommend booking VelyB through BeautsGO?
Let me share my own experience first. At the beginning, I tried to make a reservation by phone directly through VelyB, but the communication in Korean was quite difficult, and their English skills were also limited. After going through a lot of trouble, I still couldn’t get a reservation. Later, a friend recommended BeautsGO, and the whole process became much simpler – everything could be done in Chinese, from choosing the treatment to confirming the time. I didn’t have to struggle with Korean at all, and when I arrived at the store, Chinese staff were there to help with the communication.
Another advantage of booking through BeautsGO is that you can discuss in advance with the customer service team the specific treatments you want to undergo and the budget range you have in mind. This way, when the consultant conducts the face-to-face consultation, there will be no need to start from scratch, which saves a lot of time.
Specific steps to book a VelyB appointment through BeautsGO
The entire reservation process takes no more than 5 minutes. Let me break it down into several steps for clearer explanation:
- Download the BeautsGO App: It is available for both iOS and Android devices. You can find it by searching for “BeautsGO” or “Bijiri Mei” in the app stores. Alternatively, you can use the WeChat mini-program directly without the need for any additional downloads.
- Registration account: Just use your mobile phone number; registration is supported for Chinese mobile numbers.
- Search for VelyB: Enter “VelyB” or “Weili Bi” in the search bar, and all branches will appear. Select the branch you want to visit (Myeongdong Branch, Hongdae Branch, Gangnam Station Branch, etc.).
- Select the treatment and date: Choose the treatment you want to undergo, and then pick a convenient time to visit the clinic.
- Submit your reservation: Just fill in the basic information and submit it. Our customer service will contact you within 1 to 2 hours to confirm the details. If you have any special requirements (such as a specific time slot or questions about a particular treatment), please mention them in the remarks section.
- Confirmation received: After the customer service verifies your request, you will receive a notification confirming that your reservation has been successful. Just arrive at the store on time at that moment.
I placed my reservation on Thursday afternoon, and I received confirmation in less than an hour – the process was quite efficient. If you choose a popular time period (such as the weekend or before a long holiday), it is recommended to book 2-3 days in advance, otherwise the available slots may be snapped up.
How much in advance is it advisable to make a reservation?
This is a question that many people are concerned about. My suggestion is:
- For regular consultations: It’s usually sufficient to make an appointment 1-2 days in advance. In many cases, there are still available slots even if you book on the same day.
- Appointments on weekends: It is recommended to book at least 3-5 days in advance. Since VelyB is also very popular in South Korea, and the majority of clients are from South Korea, the schedules are particularly full on weekends.
- During peak holiday/travel seasons (May, October, and the Lunar New Year), it is best to book 1-2 weeks in advance, as tickets are likely to be sold out otherwise.
- Request for a consultation with a specific director: If you wish to have a particular director perform the procedure, it is recommended to make your request at least 1 week in advance, as the directors are usually quite busy with their schedules.
The time I went by myself was on a weekday afternoon; I made the reservation 2 days in advance, and there were quite a few available time slots to choose from. However, if your schedule is quite tight (for example, if you are only staying in Seoul for 2-3 days), it is really recommended to book as early as possible to avoid any timing issues.
What should I prepare before coming to the clinic?
- Passport: Foreign guests are required to present their passports during registration; please bring the original document.
- Reservation confirmation details: Please save the screenshot of the reservation confirmation sent by BeautsGO and just present it when you arrive at the store.
- Do not wear makeup: This is really important! The first step upon arriving at the clinic is to remove makeup, wash your face, and have your skin checked. If you wear full makeup, it will be difficult to remove completely, which can affect the results of the examination. When I first went there, I didn’t know this and wore foundation before coming. As a result, I spent half an hour trying to remove my makeup, but there were still residues left. When the supervisor reviewed the skin test results, she specifically reminded me not to wear makeup next time.
- Wear loose-fitting clothing: If you are going to undergo any type of treatment that involves your body (such as laser lipolysis), it is better to wear clothes that are easy to put on and take off.
- Arrive 10–15 minutes in advance: Come a little earlier than the scheduled time to allow enough time for filling out forms and completing registration procedures.
The complete process after arriving at the clinic
Taking my own experience of opening a store in Gangnam as an example, I will go through the entire process step by step:
Step 1: Registration at the front desk + Removal of makeup and facial cleansing
Upon arriving at the store, go to the front desk to register and present your passport and reservation information. The staff will then take you to the makeup removal area, where facial cleanser, makeup remover, and cotton pads are all ready for use. You just need to wash your face thoroughly. The makeup removal area is kept very dry and clean, with proper lighting. The sinks are located in separate compartments, so you won’t have to share them with others.
Step 2: Skin examination and photographing
After washing your face, the staff will take you for a skin examination. They use specialized skin analysis devices to scan your face, and the whole process takes about 1 to 2 minutes. The test results will show data such as the condition of your Pores, the distribution of pigmentation spots, the level of moisture in your skin, and the amount of sebum produced. This step is very important because the consultant will use this information to develop a treatment plan for you during the personal consultation later on.
Step 3: In-person consultation with the department head (the most crucial step!)
After the skin test results are available, the department head will come in for a one-on-one consultation with you. The department head I encountered was particularly honest and wouldn’t push unnecessary treatments just to sell more services; instead, he would give advice based on your actual skin condition. I remember that when I mentioned I wanted to undergo laser treatment and hyaluronic acid injections, the department head told me right after reviewing my test report: “What you need most right now is hyaluronic acid injections—your skin is too dry; anything else is less important than that.”
It is precisely this honest and straightforward approach that makes me feel particularly reassured. The room manager will also adjust the plan according to your budget, rather than immediately recommending the most expensive option.
Step 4: The dean personally performs the procedure.
After the initial consultation to finalize the treatment plan, the director personally performs the procedure. This is also one of the reasons why I recommend VelyB – the clients are never left in the hands of assistants; from the consultation to the actual treatment, everything is handled by the director himself. During the procedure, the director will explain each step in detail. If you make your appointment through BeautsGO, a Chinese translator will be present to assist with communication, ensuring that there are no language barriers throughout the entire process.
Step 5: Postoperative Care + Precautions
After the procedure is completed, the staff will provide you with soothing care measures such as applying a calming mask and using LED glow therapy, and then give you a list of post-treatment precautions. It’s important to note that the clinic also provides post-treatment instructions in Chinese. If you made your appointment through BeautsGO, our customer service team will also monitor your recovery process and be available to answer any questions you may have at any time.
If you want to go, just choose a branch and make your reservation directly.
Before going, I also struggled with which store to choose. But in the end, I realized that they were all more or less the same – it really depends on where your travel schedule will take you and which location is more convenient for you. The Myeongdong store is close to the shopping areas, so it was the easiest choice for shopping; the Hongdae store attracts many young people and has a more relaxed atmosphere; the Gangnam station store has the largest space and the most complete facilities. Below, I have listed the addresses and opening hours of all three stores. Once you have decided which one to visit, you can simply click through to make a reservation.
VelyB Myeongdong Store
VelyB Hongdae Store (홍대점)
VelyB Gangnam Station Store (강남역점)
Frequently Asked Questions
Q1: Can I still visit VelyB even if I don’t speak Korean?
A: Absolutely. If you make an appointment through BeautsGO, Chinese-speaking customer service will assist you throughout the process, and translation services will also be available upon arrival at the store. Even if you go directly, both the Myeongdong store and the Gangnam branch receive a significant number of foreign customers, and the staff are generally able to communicate in English without any issues. However, if you want the entire experience to be smoother and stress-free, it is still recommended to make an appointment through BeautsGO – it will save you a lot of trouble.
Q2: Can I make a reservation on the same day and go right away?
A: On normal days, it is possible, especially in the morning and afternoon hours; sometimes there are still available slots on the same day. However, I don’t recommend scheduling too tightly, as you might end up making a wasted trip if you can’t get a reservation on the day you plan to go. If you are going to Seoul specifically for skin treatment, it’s safer to book 1-2 days in advance. On weekends and during holidays, it is almost impossible to get a reservation on the same day; you must book well in advance.
Q3: Can VelyB be paid with a credit card? Are foreign credit cards accepted?
A: You can use your card—both Visa and Mastercard are accepted. However, some stores may only accept cash for smaller transactions amounting to less than 50,000 Korean won. It’s advisable to bring some cash with you just in case. For more details on payment methods, you can consult the BeautsGO customer service before making your reservation; they have a good understanding of each store’s payment policies.
Q4: Can I go shopping right after finishing the project?
A: It depends on the specific treatment. If it’s basic skin care treatments such as hyaluronic acid injections or laser resurfacing, you can just apply a soothing mask after the procedure and rest for 20-30 minutes before going about your daily activities. However, if you’ve undergone more intensive treatments like Fraxel laser or injectable procedures like Filler or Botox, you may experience redness on the same day, so it’s not recommended to go shopping or wear makeup immediately. During the consultation, the therapist will inform you how long you should wait before wearing makeup or exercising after the treatment, so just follow their advice.
Q5: What should I do if I can’t make it to the appointment at the last minute?
A: If you make an appointment through BeautsGO, just inform the customer service in advance, and you can cancel or reschedule it for free. The process is very convenient. It is generally recommended to notify at least 4 to 6 hours in advance, so that the clinic has enough time to allocate the available slots to other customers. Although there is no charge for last-minute cancellations, it is considered impolite and may affect your future booking reputation.
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The above is my entire experience in booking a consultation and actually visiting VelyB. I hope this information can be helpful to anyone who is currently considering this option. If you have any other questions, you can simply click on the reservation link for any of their branches to contact the BeautsGO customer service team—they respond very quickly.
